The gaming business is one that cannot develop without technical advancements. To grow Africa’s gaming sector, operators and regulators must keep up with technological advancements by revising their Gambling Act.
Bookmakers and platform solution providers must be informed of recent technology trends and integrate new solutions as quickly as feasible. But how can they foresee future advancements that will likely dominate the African gaming business in 2021?
African gaming industry should use blockchain and cryptocurrency.
iGaming betting and gambling is not an exception, even if there is still doubt around Blockchain and its offerings and information on how it works in the gaming business. Because of this, operators must know that Blockchain technology is changing the way transactions are handled every day. Cryptocurrencies are used in countless Blockchain transactions. Blockchain technology eliminates the need for banks or other third parties in the transaction. Every participant sees all transactions.
Cryptocurrencies have been the topic of 2020 in Africa. Given the all-time high of crypto globally for Africa, crypto will serve as an investment opportunity for many to hedge volatile African currency due to the impact of the pandemic that has ravaged many African economies. The system will offer a safe method for every transaction that is rapid, affordable, and reduces fraudulent behavior.
Artificial intelligence is, of course, AI. It has a long history and has supported many elements of computing, gaming, and more. If AI is utilized, it may produce a fulfilling customer experience for gamers in the gaming sector. AI technology may improve in-game user experience and provide adverts to existing or future customers in real-time. Human-like customer support enabled by machine learning enhances the user experience.
Automated customer care may be rapid, efficient, and human-like. Imagine asking a query to a chatbot that replies like a person, answering depending on your profile. That’s AI’s strength. With existing data, this system may potentially forecast client behavior or identify anomalous activity to help reduce gambling addiction.
Despite the fact that land-based casinos and retail sports betting will continue to operate in Africa and the rest of the globe for the foreseeable future, the African gaming business must embrace technology. Blockchain and cryptocurrencies are gaining traction in the area, since they increase confidence among stakeholders and provide transparency to consumers. Blockchain, smart payments, fast transactions, and cheap money exchanges will be implemented. AI is transforming the face of online gaming. It helps the industry expand, offer a great client experience and take the gaming company to a new level.